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Need help? (+234) 0708 929 7227
Need help? (+234) 0708 929 7227

Welcome to “Vitolsafety.com” website operated and managed by Vitol Safety Nigeria.

At Vitol Safety Nigeria we want you to be completely satisfied with your purchase. If, for any reason, you are not 100% satisfied with your online purchase, we will do our best to make it right. If the item you purchased doesn’t fit properly or for some reason it just doesn’t suit your tastes any longer, we will gladly issue exchanges and/or full refunds but before that is done we must make sure the items bought through us was not tampered with.

RETURN

We may decline to offer a refund, store credit or exchange within the 30-Day return time-frame if your item(s) do not meet the following requirements of the orders you made on our website vitolsafety.com:

All items must be returned within 30 days of receiving them within 30 calendar days and we will give you a refund or replacement

However, the products you ordered through Vitolsafety.com to be returned must meet the following requirements

  • Only purchases made directly from safetynigeria.com qualify for the 14 days return policy
  • You must show evidence of purchase
  • The product must be in perfect condition
  • The product packaging must be intact
  • Product items with tags must be intact.

REFUND

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. So, if your return is approved, we will initiate a refund in your name (original Payment Method). You will receive the credit within a certain amount of days.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refunds.

CONTACT US

If you have any questions on how to refund your item to us, contact us.

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